english

Troubleshooting MCMS WAE

1. Unable to add or remove MCMS site via Server Configuration Application (SCA)

Upgrade to WAE v2.0.7.0. or later version. How to upgrade. More about this bug.

2. Cannot upload files more than 4Mb in Resource Manager or via Web Folders (Web Dav)

Maximum upload size is set to 4096 KB (4 MB) by ASP.NET. This limit is used to prevent denial of service attacks caused by users posting large files to the server. To increase the limit add following lines to your web application web.config file:
<configuration>
   <system.web>
     …
     <httpRuntime maxRequestLength="size in kbytes" />
     …
   </system.web>
</configuration>

To increase Web Folders (Web Dav) upload limit add or edit <httpRuntime> section in web.config file located in <WAE Install Folder>\Server\Resources folder.

3. Drag-and-drop to image placeholders and r.a.d Editor placeholder does not work

Make sure CMS virtual directory under MCMS application is mapped to <WAE Install Folder>\Server\IIS_CMS

4. Web Folders (Web dav) does not work

To start WebDav logging uncomment <root> node in web.config file located in <WAE Install Folder>\Server\Resources folder. Open Web Folders and browse to the resource gallery where you experience problems. Perform actions that do not function properly. Than send the log file with a short description of the problem and screenshots to info@ithit.com.

5. Broken images in Resource Manager

Upgrade to WAE v2.0.7.0. or later version.

6. After I install WAE Console it disappeared from the page

The console is hidden by default. To show the console just double click on a page.

7. Console appears with an offset from the place where I double clicked on a page

Move the console code to another place closer to the <form> tag:
<body>
<form runat=”server”>
<cms:DefaultConsole runat="server"/>

8. File or assembly name ITHit.MCMS, or one of its dependencies, was not found.

Make sure the ITHit.MCMS.dll is in Global Assembly Cache

9. WoodgroveNet left navigation does not work with WAE Workspace

Modify LeftNavigation.ascx located in WoodgroveNet\UserControls. Change
<Mcmswcl:McmsNavigationControl ... LinkTarget="_parent" />
to
<Mcmswcl:McmsNavigationControl ... LinkTarget="_self" />

Selected Customers: